Connection and PBX
We help determine the required numbers and capabilities of the virtual PBX. We configure users and connection of phones or applications for calls.
Build Zone / development and digital marketing studio
Setting up telephony for business
We configure telephony for your team's work: who takes the call, what happens outside of working hours and how the call gets to the CRM. We work with new connections and existing systems.
from 99.31 €
One-time configuration of cloud telephony.
One virtual PBX, one number, up to 5 workstations: call acceptance group, working hours, forwarding and script checking.
Prices and composition of works ↓// direction of work
What are we doing?
For sales departments, online stores and service teams who need a clear procedure for working with calls.
Call routing
We configure groups of managers, queues, forwarding, work schedule and voice menu - according to the operator's task and capabilities.
Telephony and CRM
We associate calls with contacts, applications and responsible persons. We configure the call history and available notifications about missed calls.
Screening of scripts
We check incoming and outgoing calls, busy lines, missed calls and non-working hours. We coordinate access and, if necessary, set up the recording of conversations.
How we build work
Scheme of receiving calls
We specify the operator, the number of managers, the work schedule, and the expected procedure for processing applications.
Connection and settings
We configure agreed PBX scenarios, workplaces and integration with CRM.
Testing with the team
Together we check call routes and data display in CRM, explain daily work.
Prices for typical works
- Basic configuration of the cloud PBX
- from 99.31 €
- CRM connection through ready-made integration
- from 59.59 €
- Voice menu with ready-made audio recording
- from 39.73 €
Numbers, subscription fee, minutes of calls and equipment are paid for separately. Own server PBX, complex queues and recording of voice messages are separate works.
Prices "from" refer to the basic volume described. After a short discussion, we fix a full estimate before starting work. We agree on additional tasks separately.
Result and cost
Telephony with an agreed call reception scheme and tested scenarios. The availability of numbers, recording of conversations and integrations is specified according to the capabilities of the selected operator and tariff.
The basic package and additional works are listed in the price above. We fix the full estimate and terms before the start. CRM licenses, numbers, subscription fee and operator services are paid separately according to suppliers' tariffs.
What you need to get started
Send the name of the operator or current PBX, the number of numbers and managers, the work schedule and the name of the CRM. Describe how calls should be distributed.
Do you need to streamline the processing of requests?
CRM settings ↗// let's start with your task
Contact the studio ↗We will determine the next step for your business
Send a link to the site or account, a brief description of the task and expectations. We will agree on the scope, cost and order of work.